Shape Zoom Polyclinic (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.shapezoomdubai.com (“Website”).
By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our Website, including:
A. Personal Information
- Name
- Email address
- Phone number
- Date of birth
- Any other information you provide through forms on our Website
B. Non-Personal Information
- Browser type
- IP address
- Device information
- Pages viewed on our Website
- Time spent on our Website
C. Sensitive Personal Information
- Health-related information provided by you through forms or consultation requests.
We collect this information only when voluntarily provided by you and with your explicit consent.
2. How We Collect Your Information
We collect information directly and indirectly:
- Through forms you complete on our Website (e.g., booking consultations or submitting inquiries).
- Automatically through cookies and tracking technologies (see Section 6).
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and manage our healthcare services.
- To respond to your inquiries and schedule appointments.
- To send you service updates or promotional material (only with your consent).
- To improve our Website’s functionality and user experience.
- To comply with legal and regulatory requirements.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate the Website or provide services.
- Legal Compliance: When required by law or to protect your safety, rights, or the integrity of our clinic.
- With Your Consent: In cases where you have explicitly agreed to share your information.
5. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or destruction.
- Encryption of sensitive data during transmission.
- Regular monitoring of systems for potential vulnerabilities.
- Access control to limit data access to authorized personnel only.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data.
- Types of Cookies: Session cookies, persistent cookies, and third-party cookies.
- Purpose: To remember your preferences, analyze website traffic, and improve functionality.
- Managing Cookies: You can disable cookies through your browser settings, but this may affect Website functionality.
7. Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Withdrawal of Consent: Opt-out of receiving marketing communications or revoke consent for data processing.
To exercise these rights, please contact us at [Insert Contact Email Address].
8. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the “Effective Date” noted at the top. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Shape Zoom Polyclinic
831 A AL WASL Rd. Al Safa 2, Dubai, UAE
Email: [email protected]
Phone: +971 4 338 9648
